YOUR TEAM, ONLY BETTER.

Decorative photo of staff working at laptops behind a blue overlay.
Cascadeo AI was designed to enhance support staff for MSPs, not replace it.

The IT support staff that serves your MSP clients is good at what they do. Cascadeo AI can make them better. The platform’s AI-agumented insights allow your Tier 2 support staff to perform like Tier 3 and increase their knowledge and skills. Consolidation of tools and processes allows you to manage more customer accounts without expanding your workforce. Cascadeo AI gives your MSP staff:

  • Remediation recommendations that eliminate triage efforts

  • AI-generated insights that pinpoint causes and prevent recurrences

  • Insights delivered via Slack, email, SMS, or ZenDesk

  • Capacity to manage unlimited accounts through a single platform

Find out how Cascadeo AI can power up your managed services offerings.
Learn More

See a sample AI-augmented alert from Cascadeo AI, as shown in ZenDesk:

Sample AI-augmented alert from Cascadeo AI, page 1.
Sample AI-augmented alert from Cascadeo AI, page 2.
A sample AI-augmented alert from Cascadeo AI, as sent to ZenDesk, page 3.

Cascadeo AI is available to managed service providers
and Cascadeo managed services clients.

Learn about Cascadeo AI’s other features:

Composite AI Integration

Actionable Insights

Integrate with Existing Tools

Security & Governance

Automated Onboarding

Cloud-Delivered Platform

YOUR CLOUD MANAGEMENT, MADE EASY

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